Return Policy – GUILD

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In the case that you are not 100% satisfied with your purchase you can return your item(s) within 15 days of purchase.

Items must be sent back in original condition - unworn, untailored, with tags attached.

Original shipping costs are non-refundable and a $7.50 Return Fee will be deducted from your refund.

SALE ITEMS, JEWELRY, LINGERIE, HATS, BODYSUITS, and CUSTOM or PERSONALIZED items are FINAL SALE

If item(s) do not meet the above criteria, they will be sent back to you.

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IN-STORE PURCHASES:

No credit card or cash refunds. Exchange or store credit only within 7 calendar days.

RETURN OPTIONS?

1. RETURN PORTAL

Click HERE to initiate or review an return.

Please note all provided labels are weight-based and we are not responsible for any additional charges incurred at time of shipment.

2. RETURN IN STORE

If more convenient, we would also love for you to visit us in person and gladly accept web returns at any of our stores. All refunds will be processed online, please allow 3-5 business days for refund to be processed.

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EXCHANGES?

If you are hoping to exchange the same item for a different size, please visit our returns portal and select "Exchange" once you have selected the order and product you would like to exchange.

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SALE ITEMS?

All sale items located under our sale tab or noted as Final Sale are FINAL SALE. No exceptions in store or online.

However, orders placed during a promotional sale are returnable, unless otherwise specified. In the case of spend-based promotions, returns may be subject to price adjustment if your return causes you to no longer meet the qualifications of the sale.

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HELP! MORE QUESTIONS?

Still have questions? Feel free to email us atinfo@guildla .com

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